1. General Information
Fragrin is an online perfume store based in Switzerland. These Terms apply to all visitors, users, and customers of our website.
By using our site, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.
2. Products & Availability
We strive to ensure that all product descriptions, images, and prices are accurate. However:
- Product availability may change without notice
- We reserve the right to limit quantities
- Minor variations in packaging or design may occur
All perfumes sold are guaranteed to be authentic.
3. Pricing & Payments
- All prices are listed in CHF (Swiss Francs) unless otherwise stated
- Payments must be made in full at checkout
- We accept secure payment methods via trusted payment gateways
We reserve the right to update prices at any time without prior notice.
4. Shipping & Delivery
- We currently deliver only within Switzerland
- Orders are processed within 1–2 business days
- Delivery typically takes 2–5 business days
Delays may occur due to unforeseen circumstances. Fragrin is not responsible for delays caused by courier services.
5. Returns & Exchanges
We accept returns or exchanges under the following conditions:
- Items must be unused and in original packaging
- Requests must be made within [X] days of delivery
Non-returnable items:
- Opened or used perfumes
- Items damaged due to misuse
For damaged or incorrect items, please contact us within 24 hours of delivery.
6. Order Cancellation
We reserve the right to cancel any order if:
- Payment is not completed
- Incorrect information is provided
- Product is out of stock
Customers may request cancellations before the order is dispatched.
7. Privacy & Security
Your personal information is handled securely and in accordance with our Privacy Policy. We use encryption and secure payment systems to protect your data.
8. Limitation of Liability
Fragrin shall not be held liable for:
- Any indirect or consequential damages
- Allergic reactions or misuse of products
- Delays beyond our control
Customers are advised to check product ingredients before use.
9. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of Fragrin and may not be copied or used without permission.
10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.
11. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
- Email: info@fragrin.com